Dada8 App Privacy Policy – How Your Data Is Kept Secure

Dada8 app is an online gaming platform serving users in Bangladesh. We understand that your personal information is sensitive, which is why this privacy policy exists — to clearly explain what data we collect, why we collect it, and how we keep it safe.

This policy applies to the dada8 app website, mobile app, and all associated services. By registering or using our platform, you automatically agree to this policy. If anything is unclear, contact our support team — we are happy to walk you through it.

Dada8 app collects certain data for various purposes. Each piece of information and the reason it is collected is explained below.

All data is collected directly from you — at registration, while using the platform, or when you contact support. We do not purchase data from third parties.

Dada8 app uses the data it collects only for specific, defined purposes — nothing beyond that.

• Registration data is used to create and manage your account.
• Financial details are required to process payments via bKash, Nagad, or bank transfer.
• Your contact details are used for account-related issues and important updates.
• Technical data is used to detect and prevent fraudulent activity.
• Gaming history is analysed to support responsible gaming monitoring.
• Your preference data is used to personalise your experience on the platform.
• Certain data is retained to meet legal and regulatory obligations.
• Your contact information is used to inform you of relevant promotions and offers (you can opt out at any time).

Dada8 app does not sell your data to anyone. However, limited data may be shared in specific situations.

• Payment processors: Only the necessary payment details are shared with bKash, Nagad, and our banking partners.
• Technology Partners: Approved technology providers involved in server management and security services have access to limited data only.
• Legal Authorities: We are legally required to disclose data in response to a court order or a legitimate request from a regulatory authority.
• Fraud Prevention: In cases of active fraud or money laundering, the relevant authorities may be notified.

Before sharing your data with any third party, we require them to sign strict confidentiality agreements. They may only use your information for the specific purpose it was shared.

Dada8 app does not retain your data longer than necessary. As a general rule, your information is kept for as long as your account remains active.

• All data is retained for as long as your account remains active.
• Financial and payment records are retained for 5 years after account closure to meet legal requirements.
• Login and security logs are retained for 90 days.
• Marketing preference data is deleted once you opt out.
• You can clear cookies from your browser at any time.

If you request that your account be deleted, all data except what is legally required to be retained will be removed within 30 days.

Dada8 app uses cookies on its website and app to enhance your experience and help ensure platform security.

• Essential cookies: This is essential for maintaining your login session and ensuring platform security. Disabling it will cause the platform to not function properly.
• Functional Cookies: It is used to remember your preferences, such as language settings and theme.
• Analytics Cookies: This helps us understand which pages are used most — no personal information is attached.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from staying logged in to your account.

As a dada8 app member, you have several rights over your own data. These rights can be exercised at any time.

• You have the right to know what personal information we hold about you.
• You have the right to request corrections to any inaccurate information.
• You have the right to request deletion of specific data (except where retention is required by law).
• You have the right to opt out of marketing communications.
• You have the right to object to the processing of your data.
• You have the right to receive your personal data in a standard, portable format (data portability).

To exercise any of these rights, email support@dada8app.net or contact us via live chat. We typically respond within 30 business days.

Dada8 app is strictly for users aged 18 and above. We do not knowingly collect or store personal data from anyone under the age of 18.

• Your date of birth is verified at the time of registration.
• In cases of doubt, identity verification may be requested to confirm your age.
• If an underage account is identified, it is closed immediately and all associated data is deleted.
• If parents suspect their child is using the platform, please let us know — we will take prompt action.

Dada8 app may update this privacy policy from time to time. You will be notified of any significant changes via your registered mobile number or email.

Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. We recommend reading through any significant updates when they are released. You can always check the "Last Updated" date at the top of this page to see whether the policy has changed.